:: Frequently Asked Questions ::

 
What are the various conditions of used equipment?

What exactly does "Serviceable" mean?

This is FAA terminology inferring that the equipment have been repaired and tested according to the manufacturer's specifications. It is in proper working order and legal for installation and use.

What is factory FOH (factory overhauled) equipment?

Manufacturers often have many units in surplus to their needs. These surplus items become available because of over-production and/or returns under warranty. Since these returned items can no longer be sold as “new,” dealers are often afforded the opportunity to purchase them for resale. Although manufacturers usually repair units to “like new” condition, many units are, in fact, new and were merely overstock inventory.

What is the difference between a Yellow Tag and an 8130-3 Serviceable tag?

These certification tags mean the same thing. However, while the Yellow Tag is recognized in North America, the 8130-3 Serviceable Tag is accepted worldwide. At Cat 1, we always issue a 8130-3 Serviceable Tag with our equipment.

Why should I choose used avionics over new merchandise?

Everyone would love to fly with the latest and greatest avionics available, but that’s not always practical. Although there are many reasons why, the root answer is money. First and foremost, used avionics tend to cost less than factory new items. By purchasing used equipment you’ve effectually allowed the original owner to pay for the depreciation. You are still gaining the potential increases in capability and safety, while saving money compared to buying a new product.

Compatibility issues are another factor. Some of the newest technology available may require and extensive restructuring of your aircraft panel, costing the buyer much more than just the price of the unit. Therefore, when replacing an obsolete or damaged unit with a quality used one, little or no alterations may be required. This will address both the issues of software compatibility and potential differences in hardware dimensions.

Although used avionics may not always be the answer, they do tend to save the buyer both time and money on installation and acquisition.

On a final note, used avionics purchased from reputable companies are also very reliable, having been tested and tagged before their resale. A company like Cat 1 Avionics stands behind these statements with solid warranties.

I can’t find what I’m looking for here. Can you help me?

Yes, we probably can. Our inventory is changing continually, so if it doesn’t appear here, that doesn’t mean it’s not available to us. Items are bought and sold so frequently that it’s virtually impossible to update our online inventory fast enough. However, our access to the equipment you need is ever present. If you don’t see it listed just contact us and we’ll take care of it.

Will Cat 1 purchase my used equipment?

We purchase clients’ equipment daily. Please contact us for a quote. Whether you need to sell an item outright or would like to offset the cost of an upgrade, we can usually work out a fair arrangement. Bear in mind that some units are both obsolete and no longer supported or have been damaged beyond repair. Unfortunately, we do not purchase these items.

What is Cat 1 Avionics’ return policy?

All items with the exception of special order items may be returned within 30 days for a full refund as long as the items have not been used and are unopened in the original packaging. Items that have been installed and are shown to be defective may be returned within 90 days of purchase. At which time, we will repair or replace that item at our discretion.

What is Cat 1 Avionics’ warranty policy?

Warranties go into effect on the date of installation and break down as follows:

What is "exchange" pricing?

"Exchange" is used to indicate the replacement or “exchange” of a defective unit with a non-defective or serviceable unit. By sending in a “core” for exchange, the buyer generally offsets their expenditure by providing the seller with a repairable unit to replenish their own inventory. Therefore, all parties benefit. However, cores that are heavily damaged, modified, or obsolete (meaning that they are too old for manufacturer support) are not usually accepted for exchange.

Is there a difference in “exchange” and “trade-in” values?

Yes. Trade-in values for equipment are based on individual circumstances. Trade-in values may vary greatly depending on the type of equipment being traded

Why do some avionics with the same model number vary so much in price?

Most avionics units have both a part number and model number. Some of those models will have several part numbers, which represent the various technical and functional options available within that model. For example, the KI-208 and KI-209 indicators contain an internal VOR/LOC converter. These units do not allow for direct GPS connection. However, the KI-208A and KI-209A include a relay, which allows them to bypass the converter for GPS deviation indication. Therefore, units that contain all the features and capabilities within a particular model, usually command a higher value.

What is Cat 1’s shipping policy?

We use both FedEx and UPS. The distance and weight of the items to be shipped will dictate the cost. These prices are set by the shipping companies and are not adjusted by Cat 1.

• Shipments to Alaska, Hawaii, and Puerto Rico must ship via air service and shipping charges will apply.
• Cat 1 will ship International packages. International packages will be subject to shipping charges that may also include brokerage, custom, and delivery location fees (tax).
• Shipments must be to a physical, verifiable address. We will not ship to a Post Office box.
• Orders placed before 5:30 PM EST will be shipped the same business day. Orders received after 5:30pm will be shipped the next business day. If there is going to be a delay shipping your order, (such as being out of stock), we will contact you immediately with the expected ship date.
• For on account (collect) shipments or Saturday delivery, please contact us at 513-868-8000.
• Occasionally, shipping will be impacted by weather, holiday schedules, and carrier related issues, these issues, as defined by the carriers, are out of the control of Cat 1 Avionics. If you have any questions about how best to ship a product, feel free to give us a call and we'll be glad to help.

Does Cat 1 perform installations?

We do not. However, we have ongoing relationships with reputable installers throughout the nation and would be glad to make a referral. Send us an email when ordering with the location of your aircraft, and we’ll try and find someone close to you.

What forms of payment does Cat 1 accept?

We accept:

• MasterCard, Visa, and AmEx
• Certified C.O.D. (with $10 extra shipping charge)
• Wire transfers (for wire transfer procedures please contact our office at 513-868-8000)
• Certified checks
• Money orders
• Cash

Is shopping online secure?

Very. For a complete explanation of our policies please view our privacy statement.